Privacy Policy | Waste Falcon

The short version

We collect what you give us — usually your name, contact details, and project details — so we can quote and deliver your dumpster.
We do not sell your personal information.
We use Google Analytics only after you click Accept on our cookie banner.
You can ask us what we have about you, or ask us to delete it, at any time.

Information we collect

Information you give us

When you fill out a quote or contact form on this site, we receive:

Your name and email address (required)
Your phone number
The service you're interested in
Your project details and anything else you type into the message box

When you call, email, or book with us, we receive whatever you share in that conversation — for example a delivery address, dates, and payment details needed to complete your rental.

If you email us about a job opening, we receive your résumé and anything else you send.

Information collected automatically

Like nearly every website, our hosting provider receives basic technical information when your browser loads a page, such as your IP address, browser type, and the page requested. This is used to deliver and secure the site.

If you accept analytics cookies, Google Analytics also collects information about how you use the site — pages viewed, time on page, the type of device and browser you use, your approximate location (city level), how you arrived at the site, and actions like submitting a form or tapping our phone number. See Cookies and analytics.

How we use it

To respond to your quote request or question
To schedule, deliver, and pick up your dumpster and provide the services you book
To process payment and keep business records
To follow up about your project
To review job applications
To understand how visitors use the site so we can improve it (only with your analytics consent)
To keep the site secure and filter out spam and automated submissions
To comply with legal obligations

We do not sell your personal information. We share it only with service providers that help us run the business and this website, and only as needed for them to do that work:

Website hosting and security — our site is hosted on Cloudflare, which processes the technical information described above and helps protect the site from abuse and spam.
Form handling — quote and contact form submissions are passed from our website to Google services (Google Apps Script and Google Sheets), which store the request and email it to our team.
Analytics — Google Analytics, only if you accept analytics cookies.
Booking, dispatch, and payment — when you book a rental, including through our online booking page at book.wastefalcon.com, your details are handled by the scheduling and payment providers we use to complete your order. Those providers handle your information under their own privacy terms.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a sale or transfer of our business.

Cookies and analytics

Cookies are small files a website stores in your browser. We use Google Analytics 4 to see which pages are useful and how people find us.

When you first visit, a banner asks you to Accept or Reject. Until you accept, Google Analytics is set to not store analytics or advertising cookies. Google's tag still loads on the page in this state and may receive limited, cookieless signals that Google describes as part of its "Consent Mode" feature.

We save your choice in your browser's local storage so we don't ask on every page. To change your choice, clear this site's data in your browser settings and the banner will appear again on your next visit.

You can also block or delete cookies in your browser, or install Google's Google Analytics opt-out add-on. To learn how Google uses data, see How Google uses information from sites that use its services.

Links on this site to Facebook, LinkedIn, and Google Maps take you to those services, which have their own privacy policies.

How long we keep it

We keep quote requests, customer records, and correspondence for as long as we need them to serve you and run the business, including to meet tax, accounting, and other legal requirements. Analytics data is kept according to the retention settings in our Google Analytics account. When we no longer need information, we delete it or remove details that identify you.

How we protect it

This site is served only over an encrypted (HTTPS) connection, and form submissions are sent server-to-server to our form handler rather than to third parties from your browser. No system is perfectly secure, so please don't send sensitive information — like full card numbers — through our website forms or email.

Your choices and rights

You can ask us to:

Tell you what personal information we have about you and give you a copy
Correct information that's wrong
Delete your information, unless we need to keep it to finish your service or meet a legal requirement
Stop contacting you about your quote or project

To make a request, email [email protected] or call (877) 779-2783. We may need to confirm your identity before acting on it. Depending on where you live, you may have additional rights under your state's privacy law; we'll honor those that apply to us.

Children

Our services are meant for adults. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.

Changes to this policy

We may update this policy when our services or practices change. The date at the top of this page shows when it was last updated.

Contact us

Waste Falcon Dumpster Rentals
7111 Raymond Stotzer Pkwy, College Station, TX 77845
Phone: (877) 779-2783
Email: [email protected]